Privacy Policy

At Fidere Recovery, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number
• Case Information: Details about the fraud incident, transaction records, communication logs
• Identity Verification: Documentation needed to verify your identity for legal proceedings
• Financial Information: Transaction IDs, wallet addresses, bank statements relevant to your case

We use your information solely for:

• Evaluating and processing your case
• Conducting asset tracing and investigation
• Communicating with you about your case status
• Coordinating with legal partners and financial institutions
• Complying with legal obligations

We implement industry-standard security measures to protect your data, including:

• 256-bit SSL/TLS encryption for data transmission
• Encrypted storage for sensitive documents
• Access controls limiting data access to authorized personnel only
• Regular security audits and updates

We do NOT sell, rent, or lease your personal information to third parties. Your information may only be shared with:

• Licensed legal partners working on your case
• Law enforcement agencies when legally required
• Financial institutions as necessary for recovery proceedings
• Regulatory bodies when required by law

All sharing is conducted with your knowledge and, where possible, your explicit consent.

If you are located in the European Economic Area, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Portability: Request transfer of your data
• Objection: Object to certain processing of your data

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. Upon case closure, you may request deletion of your records.